I have one credit card and I make it a point to pay the full balance on due date. So, last month, my due date was supposed to be Nov. 1. It is a holiday, so syempre sarado ang mga bangko. November 2, holiday ulit. Tapos Sabado at Linggo, wala ring pasok. So, come November 5, Monday, I paid my bill in full.
Got my latest statement today and saw that they were charging me late fees. I called the card’s helpdesk and asked: “Why are you charging me late fees and financing charges?”
Helpdesk: “Sir, late po kayo nagbayad.”
Me: “According to your statement here and I quote: ‘If your Payment Due Date falls on a Saturday, Sunday or “National” Holiday, payment due date is automatically moved to the next business day.’
Helpdesk: “Sir, check ko po.”